Customer Service

For over 20 years, we have been improving Customer Services Dept. For us, the word customer doesn't do justice to the people we serve. We prefer the phaseology, Client Relations. So, if you hear from one of us, chances are we are building relationships and improving our client relations.

The age old adage, the customer is always right is very relative term. For us, we feel that our purpose in client relations is to foster a very positive experience, to provide competent answers to questions, to ensure accuracy of records, to assist with document preparation and guiding clients to reliable professional service providers and strategic partners in California City community.

We operate on a calendar. Our corporate calendar of events are supported by monthly, weekly and daily department objectives and measured results. Chances are, if we are focused on a project, we may schedule a specific time on calendar to competently manage your request. Our preference is phone appointments and email correspondence. However, if you require an in-office vistit, we would appreciate a written request. Our priority is to provide the highest level of service possible to our Preferred Clients, potential investors, employees, community partners and shareholders needs.

We check our email frequently, so go ahead, give us a try! If you reach voice mail, please select Ext. 23, we will return your call as soon as possible.

You can reach us by Voice at: (800) 834-2800 Ext. 23
Fax at: (951) 272-9267
Email at: info@BigWestCorp.com
or
Mail at: Big West Corp.
1141 Pomona Rd., Unit H
Corona, CA 92882-7148

Client Relations and Customer Services Dept is ready to please

  • Request Site Selection software.
  • Request Introductory package sent to your location.
  • Change address.
  • Update contact management database.
  • Complimentary subscription to More Coffee Please publications.
  • Remove your address in our directory, if necessary.
  • Schedule a Private Land Tour.
  • Schedule an in office visit with the Developer.
  • Schedule a phone appointment with staff member.
  • Check on property availability and program details.
  • Give your comments or suggestions to improve our service to you.